Our team fully understands the seriousness of the situation and is very aware of the COVID-19.
To make you and yours feel safe and protect our workers, at La Neu we use very careful disinfection and cleaning protocols in all areas and departments of our establishment.
In addition, we are awaiting the latest updates from the Andorran Government and we work together to make you feel in a very safe environment.
In our apartments we follow a series of caution measures to avoid possible infections.
These are the following:
- It is compulsory to wear a mask in all common areas.
- It is recommended to wash your hands regularly.
- Hydroalcoholic gel is available at different points in the establishment.
- The safety distance of 1.5 metres must be respected.
- You must always take the keys of the apartment with you.
- The gymnasium and games room will remain closed for security reasons.
- The use of the lift should be avoided. If you use it, you may only do so with people from the same family nucleus.
- If you have symptoms of Covid-19 (fever, cough, breathing difficulty ...) you have to report it to the reception and you have to isolate yourself in your apartment.
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